Food & Drink had the chance to try out Deliveroo, a food delivery service that recently launched in Cardiff. Here’s what Daisy Lane has to say about it.

Deliveroo is a food delivery service which enables you to order high quality restaurant food to your door in as little as 30 minutes. Simply enter your postcode and preferred time to eat, and an extensive list of local eateries will appear before you. In Cardiff , some of these include; ASK Italian, Las Iguanus, Bagel and Burger Kitchen, Svago and Apple Jacks.

I was lucky enough to receive a voucher from Deliveroo to try out this service, and decided to go for a lobster spaghetti dish from Carluccios, which was exquisite. The service itself, however, was not as satisfactory. Although the online process was quick and easy, with an expected arrival time of 35 minutes, the delivery driver seemed to get confused with locations. This caused me to take part in a wild goose chase around the Students Union, much to my rumbling stomachs dismay. Finally after multiple phone calls and the realisation that he was on a motorcycle we were united, (my food and I).

Fortunately my dish was still hot and I was ready to dig in until another obstacle crossed my path; there was no cutlery. Deliveroo can only assume that one orders their food to be eaten in the comfort of their own home, which, except for this instance, I have always done in the past. So again I had to inconveniently venture through the Students Union in search of tableware, delaying my supper for even longer.

Ultimately, I cannot complain about the food here, or in fact the service overall; it is merely the lack of cutlery and napkins that I find greatly disappointing. This particular experience with Deliveroo left me feeling slightly disgruntled, but I canÔÇÖt decide whether this is down to my lack of organisation. All in all, Deliveroo is a marvellous idea and the logistics of it mean that you live up to being a lazy student and still enjoy great food!

– Daisy Lane